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Briefly, effective email is email
that is concise, skimmable, has a well designed subject, header,
sidebar, table of contents, and a clear ask. The design should be
simple for clear messaging. The use of a template is very helpful.
Keep the tone casual and personal, and the information easily
accessible. Critical information should be above the fold—the fold
is the line where your email disappears, as if it were folded like a
newspaper. Keep the email well formatted and well sectioned, employ
short introductions, and maintain a regular delivery schedule.
Let's look at some of these elements
individually.
Subject: The most important part of
your email is the subject line, as it is the only thing your
recipient is guaranteed to see, so make sure to write an engaging,
targeted subject.
Header: A good header is also
important. Include your organizational logo and tag line in the
header, and make sure your header isn't so large it pushes critical
information below the fold.
Sidebar: Use the sidebar to highlight
important information, such as the “ask” (if you don't know what
this is, see below.)
Table of contents: A good email will
include a table of contents, which makes it easy for the reader to
see in a glimpse the email's contents and decide which articles to
read.
Ask: The ask is the call to action you
are presenting to your readers. Make it easy to see the ask by using
the sidebar and graphics. Make the ask specific.
You may also want to consider list
segmentation. This involves sending a message to only those on your
email list to whom you think the message is pertinent. This can
reduce email fatigue.
Want more info? Follow this link to a
blog post from our sister site, Social Source Commons, which covers
some email best practices:
http://blog.socialsourcecommons.org/2011/09/are-your-emails-skim-or-2/
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