Effective Email Outreach

Browse through the ANSWRs to your effective email questions. Each category contains articles written from nonprofit experts and hands-on users like yourself as well as web links pointing you to great resources that others have found useful on the same topics. Take a look around for the information that you need or the information that you can contribute.

  • List Building

    Information about email lists including getting email addresses for existing supporters, building a list of new supporters, opt-in/double opt-in, and privacy considerations
  • List Management and Integration

    Information about Email lists including integrating lists with your website or CMS, exporting and importing contacts, managing bounces and replies, and workflows for complex reply handing
  • Email Layout and Code

    Information about designing an Email, including HTML and CSS vs plaintext, templates, graphic designs, and embedded images
  • Writing Good Messages

    Information about writing effective Emails including subject and author lines, effective wording, "netiquette" considerations, length, and general strategies
  • Email Deliverability

    Information about maximizing or verifying deliverability, including strategies for avoiding spam, soft and hard bounces, etc.
  • Email Newsletters

    Information about eNewsletters, including audience identification and targeting, editorial policy, publication frequency, and useful content
  • Email Fundraising

    Information about using Email for fundraising including best practices, how to maximize your ROI and effective times and techniques in asking for constituent support
  • Email Advocacy/Action Alerts

    Information about using email to promote your cause online and maintain contact with constituents
  • Email Discussion Lists

    Information about discussion lists, including moderation, lifecycle, monitoring, and using for organizational promotion as well as discussion
  • Metrics, Benchmarks and ROI

    Information/hard data about email including resources about the best tools, practices and analytics that your organization should be monitoring about your emails